Privacy Policy

This Privacy Policy is prepared by Gramblin (“we”, “our”, or “us”), registered in Albania. We are committed to protecting and preserving the privacy of our users when visiting our website, using our mobile app, or communicating electronically with us.

This policy outlines how we process any personal data we collect from you, or that you provide to us, through our website, app, or social media platforms. We confirm that we will keep your information secure and comply fully with all applicable Albanian data protection laws and regulations.

Please read the following carefully to understand how we handle your personal data. By using our services or submitting your information, you consent to the practices described in this policy.

Information We May Collect From You

We may collect, store, and use the following kinds of personal information:

Information you provide to us:

You may supply us with information by filling in forms on our website, app, or social platforms. This includes information provided when you contact us, submit feedback, or sign up for updates. This information may include your name, email address, phone number, and any other details you provide voluntarily.

How We Use the Information

• To provide you with information, support, and services that you request from us.
• To communicate with you in response to your inquiries or feedback.
• To improve our services and user experience.

Disclosure of Your Information

Any personal information you provide is either emailed directly to us or stored on secure servers.

• We do not sell, rent, or share your personal information with third parties or non-affiliated companies.
• We will only disclose your data to national authorities if required by law or regulation.
• While we take reasonable measures to protect your personal data, the transmission of information over the internet is not entirely secure. Any data you transmit is at your own risk. Once received, we apply strict procedures and security features to prevent unauthorised access.

Your Rights

You have the right to request access to any personal data we hold about you (“Subject Access Request”) and to ensure it is being processed lawfully. Requests must be made in writing and sent to apps@qubique.io. We will respond within the legally required time frame.

To help us locate your information, we may need additional details from you. If you are not satisfied with how we handle your data, you have the right to lodge a complaint with your local data protection authority.

Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page and, where appropriate, communicated to you by email or within the app. Please check this page regularly for updates.

Contact

Questions, comments, and requests regarding this Privacy Policy are welcome. Please contact us at apps@qubique.io.